Terms & Conditions

1Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Pavexflow Limited ("Pavexflow," "we," "our," or "us"), governing your access to and use of the Pavexflow platform, website, and all related services (collectively, the "Platform").

Pavexflow is a digital commerce marketplace that enables vendors to list and sell digital products and affiliates to earn commissions by promoting those products to buyers. These Terms apply to all users of the Platform including vendors, affiliates, buyers, and visitors.

By creating an account, accessing the Platform, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, you must immediately stop using the Platform.

2Definitions

For the purposes of these Terms, the following definitions apply:

3Eligibility & Registration

3.1 Eligibility

Pavexflow is open to individuals and businesses globally. There is no minimum age restriction for creating a buyer account. However, vendors and affiliates who wish to receive payouts must complete KYC verification and provide a valid, government-issued means of identification. By submitting KYC documents, you represent that all information provided is accurate, current, and belongs to you.

3.2 Account Registration

To use the Platform, you must register for an account. When registering, you agree to:

• Provide accurate, complete, and current information during registration.
• Maintain and promptly update your account information as needed.
• Keep your password confidential and not share account access with unauthorised third parties.
• Notify Pavexflow immediately at support@pavexflow.com if you suspect unauthorised access to your account.
• Accept full responsibility for all activity that occurs under your account.

3.3 One Account Per Person

Each individual or business entity may maintain only one account per account type (vendor/affiliate). Creating multiple accounts to circumvent restrictions, abuse policies, or exploit platform systems is strictly prohibited and will result in immediate account termination.

3.4 Business Entities

If you are registering on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to both the individual and the entity.

4Vendor Terms

4.1 Vendor Responsibilities

As a vendor on Pavexflow, you agree to:

• List only digital products that you own or have the legal right to sell.
• Provide accurate and complete product descriptions, previews, and pricing.
• Honour the refund policy selected at the time of listing for all purchases made under that policy.
• Complete KYC verification before requesting or receiving any payouts.
• Respond to buyer support requests and refund requests within 5 business days.
• Maintain the quality and accessibility of your products for all paying customers.
• Comply with all applicable laws, including tax obligations arising from your sales on the Platform.

4.2 Prohibited Product Content

Vendors may not list products that contain or promote:

• Illegal content of any kind, including content that violates copyright, trademark, or other intellectual property rights.
• Content that is defamatory, harassing, threatening, obscene, or pornographic.
• Get-rich-quick schemes, pyramid schemes, or misleading financial promises without substantiated evidence.
• Malware, spyware, viruses, or any malicious code.
• Content that violates any applicable law or regulation in the vendor's or buyer's jurisdiction.
• Fraudulent, deceptive, or misleading claims about a product's nature, features, or outcomes.

4.3 Content Ownership

By uploading content to the Platform, you grant Pavexflow a non-exclusive, royalty-free, worldwide licence to host, store, display, and transmit your content solely for the purpose of operating the Platform and delivering your products to buyers. You retain all ownership rights to your content.

4.4 KYC and Payouts

Vendors must complete the KYC verification process before any payout can be processed. Pavexflow reserves the right to withhold payouts pending KYC completion or where there is a suspected breach of these Terms. Providing false or fraudulent KYC documents is a serious violation and will result in immediate account termination and potential legal action.

5Affiliate Terms

5.1 Affiliate Conduct

As an affiliate on Pavexflow, you agree to:

• Promote products honestly and accurately, without making false or misleading claims about any product.
• Disclose your affiliate relationship clearly when promoting products – in accordance with applicable advertising standards and guidelines.
• Use only promotional materials and methods that comply with applicable laws and platform guidelines.
• Not use spam, unsolicited messaging, deceptive redirects, or any form of manipulative traffic generation.
• Not self-refer – purchasing products through your own affiliate link to earn commissions is strictly prohibited.
• Complete KYC verification before any commission payout is processed.

5.2 Commission Eligibility

Commissions are only earned on valid, completed transactions attributed to your affiliate link. Commissions on purchases that are subsequently refunded will be reversed. Pavexflow reserves the right to withhold or reverse commissions where fraud, abuse, or violation of these Terms is suspected.

5.3 Prohibited Affiliate Practices

• Bidding on branded keywords (e.g. 'Pavexflow') in paid search advertising without prior written approval.
• Creating websites or social profiles that could be mistaken for official Pavexflow channels.
• Stuffing cookies or using any technical method to falsely attribute sales.
• Promoting products through illegal, unethical, or prohibited channels.

6Buyer Terms

When you purchase a digital product through Pavexflow, you agree to the following:

• You are purchasing a licence to access and use the digital product for personal or specified purposes. You do not acquire ownership of the underlying intellectual property.
• You may not resell, redistribute, sublicence, or share access to a purchased digital product unless explicitly permitted in writing by the vendor.
• You may not record, screenshot, or extract video content from purchased courses in a manner that circumvents DRM protections.
• You are responsible for ensuring that your purchase is suitable for your needs before completing checkout.
• Refund eligibility is governed by the vendor's stated refund policy as described in the Refund Policy.
• Sharing your account login credentials with others to give them unauthorised access to purchased products is a breach of these Terms.

7Prohibited Conduct

The following conduct is strictly prohibited on the Platform for all users:

• Attempting to gain unauthorised access to any part of the Platform, another user's account, or Pavexflow's systems.
• Using the Platform for any illegal purpose or in violation of any applicable local, national, or international law or regulation.
• Uploading or transmitting viruses, malicious code, or any software that could disrupt, damage, or interfere with the Platform.
• Scraping, crawling, or automatically extracting data from the Platform without prior written consent from Pavexflow.
• Impersonating any person or entity or falsely representing your affiliation with any person or entity.
• Engaging in any form of fraud, including fraudulent purchases, refund abuse, or false chargebacks.
• Harassing, threatening, or abusing other users, vendors, affiliates, or Pavexflow staff.
• Attempting to reverse-engineer, decompile, or disassemble any part of the Platform.
• Circumventing any content protection, DRM, or access control measures on the Platform.
• Using the Platform to transmit unsolicited commercial communications (spam).

8Intellectual Property

8.1 Pavexflow's Intellectual Property

All intellectual property rights in and to the Platform – including its design, software, user interface, branding, logos, trademarks, and proprietary technology – are and remain the exclusive property of Pavexflow Limited. Nothing in these Terms grants you any right, title, or interest in Pavexflow's intellectual property. You may not reproduce, copy, modify, distribute, or create derivative works from any part of the Platform without prior written consent.

8.2 Vendor Content

Vendors retain all intellectual property rights in the content they upload. By uploading content, vendors represent and warrant that they own or have the right to use all content uploaded, that the content does not infringe any third-party intellectual property rights, and that they have obtained all necessary permissions and licences.

8.3 Copyright Complaints

If you believe that content on the Platform infringes your copyright or intellectual property rights, please contact us at help@pavexflow.com with a detailed description of the alleged infringement, the pathname of the infringing content, and your contact information. Pavexflow will investigate all valid notices and take appropriate action, which may include removing infringing content and terminating the responsible user's account.

9Payments & Fees

9.1 Service Fees

Pavexflow charges a service fee on each transaction processed through the Platform. The applicable fee depends on your plan: 7.5% (Vendor Free), 6.5% (Vendor Basic), or 4.5% (Vendor Pro). These fees are automatically deducted from the transaction amount before the remaining balance is credited to your vendor account.

9.2 Subscription Fees

Paid plans are billed on the schedule selected at signup (monthly, bi-annually, or annually). Subscription fees are non-refundable except where required by law or as described in the Refund Policy. Pavexflow reserves the right to change subscription pricing with at least 30 days' notice to affected users.

9.3 Taxes

Each vendor is solely responsible for determining, collecting, reporting, and remitting all applicable taxes on their sales, including VAT, income tax, and any other taxes required by their jurisdiction. Pavexflow does not provide tax advice and is not responsible for a vendor's tax obligations. Affiliates are similarly responsible for reporting and paying taxes on commissions earned.

9.4 Currency

Pavexflow supports multiple currencies. Transactions are processed in the currency displayed at checkout. Currency conversion, where applicable, is handled by our payment processors and Pavexflow is not responsible for exchange rate fluctuations.

10Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Pavexflow does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Pavexflow does not endorse, verify, or take responsibility for the accuracy, completeness, or quality of any digital product listed by a vendor. Buyers purchase products at their own risk and should review product descriptions and refund policies carefully before purchasing.

Pavexflow does not guarantee specific earnings, sales volumes, or commission income for vendors or affiliates. Any income figures referenced in marketing materials or testimonials represent individual results and are not guarantees of future performance.

11Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PAVEXFLOW LIMITED AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES – INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION – ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF PAVEXFLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PAVEXFLOW'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO PAVEXFLOW IN THE THREE MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) TWENTY THOUSAND NAIRA (₦20,000).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, Pavexflow's liability is limited to the maximum extent permitted by law.

12Indemnification

You agree to defend, indemnify, and hold harmless Pavexflow Limited and its directors, officers, employees, contractors, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your Content, including any claim that your Content infringes, misappropriates, or violates any third-party intellectual property, privacy, or other rights.
• Your use of the Platform in a manner not authorised by these Terms.
• Any misrepresentation made by you in connection with your use of the Platform.
• Any dispute between you and another user of the Platform.

13Termination

13.1 Termination by You

You may close your account at any time by contacting support@pavexflow.com. Upon account closure, your active subscription (if any) will not be automatically refunded for unused periods, unless required by law.

13.2 Termination by Pavexflow

Pavexflow reserves the right to suspend or permanently terminate your account, without prior notice or liability, if we determine in our sole discretion that you have:

• Violated any provision of these Terms or any applicable law.
• Provided false, fraudulent, or misleading information during registration or KYC.
• Engaged in fraudulent, abusive, or harmful conduct toward the Platform or other users.
• Listed prohibited content or products on the Platform.
• Repeatedly failed to honour stated refund policies.
• Posed a risk to the security, integrity, or reputation of the Platform.

13.3 Effect of Termination

Upon termination: your access to the Platform will be revoked immediately; pending payouts may be withheld pending review where termination is due to suspected fraud or policy violation; buyers who have purchased your products will retain access to those products unless the termination was due to illegal or infringing content; and provisions of these Terms that by their nature should survive termination will do so, including Sections 8, 10, 11, 12, and 14.

14Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the jurisdiction of the courts located in Lagos State, Nigeria, and you hereby consent to the personal jurisdiction of those courts.

Nothing in this section prevents Pavexflow from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

15Changes to These Terms

Pavexflow reserves the right to modify these Terms at any time. When we make material changes, we will:

• Update the 'Last Updated' date at the top of this page.
• Send a notification email to all registered account holders at least 14 days before the changes take effect.
• Display a prominent notice on the Platform for the duration of the notice period.

Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Platform before the effective date of the changes.

16Contact Us

If you have questions about these Terms or need legal clarification, please contact us: